Terms of Use for Jones Roade

Last Updated: 2025.08.25

These Terms of Use (“Terms”) govern your access to and use of the Jones Roade website (jonesroade.com, “Site”), including any content, features, services, or tools offered on the Site (such as browsing product listings for sulfate-, paraben-, and phthalate-free beauty products like Uber-Black Mascara and Peppermint Lip Gloss, creating an account, or contacting customer service). By accessing or using the Site, you (“you” or “user”) agree to be bound by these Terms, as well as our Privacy Policy and Terms of Purchase (if you make a purchase). If you do not agree to these Terms, please do not use the Site.

1. Eligibility to Use the Site

To use the Site, you must be at least 13 years old. If you are between 13 and 17 years old, you must have the consent of a parent or legal guardian to use the Site (including making purchases, if applicable). By using the Site, you represent and warrant that:

  • You meet the age requirement stated above;
  • You will use the Site only for lawful purposes;
  • All information you provide to us (e.g., during account creation, order placement, or inquiries) is accurate, complete, and up-to-date;
  • You have the legal capacity to enter into these Terms (or, if you are a minor, your parent/guardian has reviewed and agreed to these Terms on your behalf).

2. Site Access and Use Rights

We grant you a limited, non-exclusive, non-transferable, and revocable license to access and use the Site for personal, non-commercial purposes (e.g., browsing products, learning about clean beauty, placing personal orders). This license does not allow you to:

  • Use the Site for commercial purposes (e.g., reselling our products, scraping product data for a competing business, or promoting third-party goods/services without our written permission);
  • Modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, or sell any content from the Site (including product images, descriptions, logos, or brand names);
  • Access or attempt to access restricted areas of the Site (e.g., our internal inventory systems) or use any automated tools (e.g., bots, spiders) to access, collect, or manipulate Site data;
  • Interfere with the Site’s functionality (e.g., introducing malware, overloading servers, or disrupting user navigation);
  • Circumvent any security measures, access controls, or payment processing systems on the Site.

3. User Accounts

If you create an account on the Site, you are responsible for:

  • Maintaining the confidentiality of your account credentials (username and password);
  • All activities that occur under your account (e.g., orders placed, comments posted);
  • Notifying us immediately at [email protected] if you suspect unauthorized access to your account.

We reserve the right to suspend or terminate your account at any time if we believe you have violated these Terms (e.g., sharing account access, providing false information, or engaging in fraudulent activity). You may also delete your account at any time by contacting us at the email above, but note that we may retain certain account data (e.g., order history) as required by law or for business record-keeping (see our Privacy Policy for details).

4. Content on the Site

a. Our Content

All content on the Site—including product descriptions, images, videos, blog posts, logos, trademarks (e.g., “Jones Roade,” “Uber-Black Mascara”), and brand materials—is owned by Jones Roade or our licensors and is protected by copyright, trademark, and other intellectual property laws. You may not use this content without our explicit written permission.

b. User-Generated Content (UGC)

If the Site allows you to submit UGC (e.g., product reviews, comments, or photos), you grant us a non-exclusive, worldwide, royalty-free, perpetual, and transferable license to use, display, modify, and distribute that UGC for any legitimate business purpose (e.g., promoting products, improving the Site, or sharing on social media). By submitting UGC, you represent and warrant that:

  • You own the UGC or have the right to share it;
  • The UGC does not violate any third-party rights (e.g., copyright, privacy, or trademark);
  • The UGC is not defamatory, harassing, discriminatory, obscene, or otherwise unlawful.

We reserve the right to review, moderate, or remove any UGC at our discretion, without prior notice, if it violates these Terms or is otherwise inappropriate.

5. Prohibited Conduct

When using the Site, you agree not to engage in any of the following prohibited conduct:

  • Violating any applicable laws, regulations, or these Terms;
  • Providing false, misleading, or inaccurate information (e.g., fake shipping addresses, stolen payment details);
  • Harassing, threatening, or discriminating against other users, our team members, or third parties;
  • Attempting to fraudulently obtain products, refunds, or discounts (e.g., filing false return claims, using stolen payment methods);
  • Uploading or transmitting malware, viruses, or other harmful code that could damage the Site or users’ devices;
  • Impersonating Jones Roade, our employees, or another user (e.g., using a fake username or email address);
  • Using the Site to facilitate illegal activities (e.g., money laundering, counterfeit product distribution).

6. Site Availability and Modifications

We strive to keep the Site available 24/7, but we do not guarantee uninterrupted or error-free access. We may temporarily suspend the Site for maintenance, updates, or emergency repairs without prior notice. Additionally, we reserve the right to modify or discontinue any feature, service, or content on the Site at any time (e.g., adding new product categories, removing outdated blog posts) without liability to you.

7. Disclaimers of Warranties

The Site and all content, products, and services offered on the Site are provided “as is” and “as available” without any warranties of any kind, either express or implied. To the maximum extent permitted by law, Jones Roade disclaims all warranties, including:

  • Implied warranties of merchantability (e.g., that products will meet your expectations or be fit for their intended use);
  • Implied warranties of fitness for a particular purpose (e.g., that a product will address specific skin concerns);
  • Warranties of accuracy (e.g., that product descriptions, pricing, or inventory levels are error-free);
  • Warranties of non-infringement (e.g., that the Site or its content will not violate third-party rights).

We do not warrant that the Site will be secure, free of bugs or errors, or compatible with all devices or browsers. Your use of the Site and any reliance on its content (e.g., product claims about “clean beauty” benefits) is at your own risk.

8. Limitation of Liability

As set forth in our Terms of Purchase, to the maximum extent permitted by law, Jones Roade shall not be liable for any indirect, incidental, special, or consequential damages arising out of or related to your use of the Site (including but not limited to damages from lost data, interrupted access, or dissatisfaction with the Site). Our total liability to you for any claim related to the Site or these Terms shall not exceed $100 USD, regardless of the cause of action.

This limitation of liability does not apply to:

  • Damages caused by our gross negligence or willful misconduct;
  • Personal injury or property damage resulting from our actions;
  • Any liability that cannot be excluded by applicable law.

9. Indemnification

You agree to indemnify, defend, and hold harmless Jones Roade, our employees, directors, affiliates, and licensors from and against any claims, damages, losses, liabilities, costs, or expenses (including reasonable attorney fees) arising out of or related to:

  • Your use of the Site or violation of these Terms;
  • Your UGC (e.g., claims that your review is defamatory or infringes copyright);
  • Your purchase or use of our products (except as covered by our Terms of Purchase);
  • Unauthorized access to your account or use of your credentials.

10. Changes to These Terms

We may update these Terms of Use periodically to reflect changes in our business practices, laws, or technology. When we make changes, we will revise the “Last Updated” date at the top of this page and post the new Terms on the Site. Your continued use of the Site after the updated Terms are posted constitutes your acceptance of the changes. We encourage you to review these Terms regularly to stay informed about how we govern Site use.

11. Contact Us

If you have questions, concerns, or complaints about these Terms of Use or your use of the Site, please contact us at:

We will respond to your inquiry within 3–5 business days and work to address your concerns promptly.

By accessing or using the Jones Roade Site, you acknowledge that you have read, understood, and agreed to these Terms of Use.